For a frictionless purchasing experience, customers receive an instant WhatsApp notification detailing the product type and quantity ordered. We immediately share the estimated delivery timeline and continue to keep customers fully informed at every stage of their order.
Before dispatch, every order undergoes a two-point vehicle inspection. The dispatch supervisor verifies correct quantity and quality of the products, finally confirming shipment details against the invoice at the weighbridge.
All our delivery vehicles are equipped with GPS tracking. Allowing us to monitor the delivery route, ensuring both on-schedule and secure delivery of your order.
To ensure complete transparency, the driver takes a photo of the product after unloading and sends it to the dispatch team. The site in charge is then required to sign the acknowledgment copy, confirming the type and quantity of the products delivered.